We worked with Scott and his team to completely overhaul his online bass tuition platform. A project that started in 2016, we focussed on making all aspects of the platform easier to use, both from a user point of view and for the team working behind the scenes.
Once we delved into this project, we discovered that there were two big tasks ahead of us. Both the content and user base of Scott’s Bass Lessons had grown to a point where finding new content was getting harder, and managing users had become time consuming.
A better experience for users
Working together with Scott, we produced wireframes and prototypes that would allow us to try out new ideas and improve discoverability of content. We also implemented a new course structure that would keep track of a student’s progress throughout, allowing them to pick up where they left off between sessions.
The previous WordPress set-up was a jungle of plugins with no set structure for content types, which led to inconsistencies within lessons and articles. Using Craft as our CMS of choice, we were able to set-up templates that are easy to customise while ensuring complete consistency throughout all content produced.
We helped them automatically track new sign-ups
We were also given the task of streamlining the subscription process. The platform previously used Paypal which meant it had to work with their API. Relying on a clunky system meant that once users had signed up, the SBL team were unable to decipher who had signed up to what plan, see any potential sign up issues and this resulted in lots of manual work. We built a new Stripe-backed system, along with improved processes, that allowed the team to keep a complete track of their sign-ups and catch any issues as soon as they arose.
Fully-scalable to match high demand!
We've delivered a rock-solid platform that is now fully scalable and will continue to work with Scott and his team to ensure they remain as one of the world's leading online bass tuition resources.